Shipping Policy

At Supreme Vibes, we are committed to delivering your orders promptly and efficiently. Below is our detailed shipping policy for apparel items such as t-shirts, hoodies, and sweatshirts.

Processing Time

  • Order Processing: All orders are processed within 2-7 business days. Orders are not processed or shipped on weekends or holidays.
  • Production Time: Because our items are made to order, production times may vary but typically range between 2-5 business days.

Shipping Time and Methods

  • Domestic Shipping (U.S.): Once your order is processed and produced, it will be shipped via Swift POP. Shipping times within the United States typically range from 2-5 business days.
  • International Shipping: For international orders, shipping times vary depending on the destination but generally take 7-21 business days.

Shipping Rates

  • Domestic Shipping (U.S.): Standard shipping rates are calculated at checkout based on the weight and dimensions of the items in your order.
  • International Shipping: International shipping rates are also calculated at checkout and vary by destination and package weight.

Order Tracking

  • Tracking Information: Once your order has been shipped, you will receive an email with tracking information. You can track your package through the carrier’s website using the tracking number provided.
  • Updates: If you do not receive tracking information within the processing time frame, please use the form on our contact page.

Shipping Destinations

  • We currently ship only to the United States. Soon, we will expand our shipping destinations to include Canada, the United Kingdom, Mexico, Brazil, Australia, New Zealand, and all EU countries. Please note that shipping times and rates may vary based on the destination country.

Customs, Duties, and Taxes

International Orders: International shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Customs policies vary widely, so please contact your local customs office for more information.

Delivery Issues

  • Incorrect Address: Supreme Vibes is not responsible for orders not received due to incorrect or incomplete shipping addresses provided by the customer. Please ensure your shipping information is accurate before finalizing your order.
  • Lost or Stolen Packages: If your package is lost or stolen, please contact the shipping carrier with your tracking number. If the carrier is unable to assist, contact us at pohs.1737565083sebiv1737565083emerp1737565083us@ol1737565083leh1737565083 for further assistance.
  • Delayed Shipping: While we strive to ensure timely delivery, unforeseen circumstances such as weather delays or postal service issues may affect delivery times. We appreciate your patience and understanding.

Contact

For any questions or concerns regarding our shipping policy, please use the form on our contact page.

Thank you for shopping with Supreme Vibes. We appreciate your business and are dedicated to providing you with a seamless shopping experience.